{"id":3,"date":"2025-08-28T14:12:55","date_gmt":"2025-08-28T14:12:55","guid":{"rendered":"https:\/\/www.orange-vtc-elza.fr\/?page_id=3"},"modified":"2025-09-22T16:59:44","modified_gmt":"2025-09-22T16:59:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.orange-vtc-elza.fr\/?page_id=3","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n

Politique de confidentialit\u00e9<\/h2>\n\n\n\n

1. Responsable du traitement des donn\u00e9es<\/h2>\n\n\n\n

Le site www.orange-vtc-elza.fr<\/strong> est \u00e9dit\u00e9 par Elza VTC<\/strong>, dont les coordonn\u00e9es figurent dans les Mentions l\u00e9gales<\/a>.
En tant que responsable du traitement, Elza VTC<\/strong> s\u2019engage \u00e0 ce que la collecte et le traitement de vos donn\u00e9es personnelles soient conformes au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) et \u00e0 la loi Informatique et Libert\u00e9s.<\/p>\n\n\n\n

\n\n\n\n

2. Donn\u00e9es collect\u00e9es<\/h2>\n\n\n\n

Nous collectons uniquement les donn\u00e9es n\u00e9cessaires \u00e0 la fourniture de nos services :<\/p>\n\n\n\n

    \n
  • Formulaire de contact<\/strong> : nom, pr\u00e9nom, email, t\u00e9l\u00e9phone, message.<\/li>\n\n\n\n
  • R\u00e9servations \/ commandes<\/strong> : coordonn\u00e9es compl\u00e8tes, informations de paiement (trait\u00e9es par un prestataire s\u00e9curis\u00e9).<\/li>\n\n\n\n
  • Cookies et statistiques<\/strong> : informations de navigation (pages visit\u00e9es, adresse IP anonymis\u00e9e, type de navigateur, etc.).<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    3. Finalit\u00e9s de la collecte<\/h2>\n\n\n\n

    Les donn\u00e9es collect\u00e9es sont utilis\u00e9es pour :<\/p>\n\n\n\n

      \n
    • R\u00e9pondre \u00e0 vos demandes via le formulaire de contact.<\/li>\n\n\n\n
    • G\u00e9rer les r\u00e9servations, commandes et paiements.<\/li>\n\n\n\n
    • Am\u00e9liorer l\u2019exp\u00e9rience utilisateur sur le site.<\/li>\n\n\n\n
    • Produire des statistiques anonymes de fr\u00e9quentation.<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      4. Destinataires des donn\u00e9es<\/h2>\n\n\n\n

      Vos donn\u00e9es sont exclusivement destin\u00e9es \u00e0\u00a0Elza VTC<\/strong>.
      Elles ne sont jamais vendues, \u00e9chang\u00e9es ou c\u00e9d\u00e9es \u00e0 des tiers sans votre consentement, sauf obligation l\u00e9gale.<\/p>\n\n\n\n

      \n\n\n\n

      5. Dur\u00e9e de conservation<\/h2>\n\n\n\n
        \n
      • Donn\u00e9es de contact : 3 ans<\/strong> apr\u00e8s le dernier \u00e9change.<\/li>\n\n\n\n
      • Donn\u00e9es de facturation et commandes : 10 ans<\/strong> (obligation l\u00e9gale).<\/li>\n\n\n\n
      • Cookies : maximum 13 mois<\/strong>.<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        6. Vos droits<\/h2>\n\n\n\n

        Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/p>\n\n\n\n

          \n
        • Acc\u00e8s \u00e0 vos donn\u00e9es personnelles.<\/li>\n\n\n\n
        • Rectification de vos donn\u00e9es.<\/li>\n\n\n\n
        • Suppression de vos donn\u00e9es (droit \u00e0 l\u2019oubli).<\/li>\n\n\n\n
        • Limitation ou opposition au traitement.<\/li>\n\n\n\n
        • Portabilit\u00e9 de vos donn\u00e9es.<\/li>\n<\/ul>\n\n\n\n

          Pour exercer vos droits, vous pouvez nous contacter \u00e0 : elabbaouianass281@gmail.com<\/strong><\/strong>.<\/p>\n\n\n\n

          \n\n\n\n

          7. S\u00e9curit\u00e9 des donn\u00e9es<\/h2>\n\n\n\n

          Nous mettons en \u0153uvre toutes les mesures techniques et organisationnelles n\u00e9cessaires pour prot\u00e9ger vos donn\u00e9es contre l\u2019acc\u00e8s, la modification ou la divulgation non autoris\u00e9s.<\/p>\n\n\n\n

          \n\n\n\n

          8. Cookies<\/h2>\n\n\n\n

          Le site utilise des cookies pour am\u00e9liorer votre exp\u00e9rience.
          Vous pouvez accepter ou refuser les cookies via le bandeau pr\u00e9vu \u00e0 cet effet lors de votre premi\u00e8re visite, et modifier vos pr\u00e9f\u00e9rences dans votre navigateur.<\/p>\n\n\n\n

          \n\n\n\n

          9. Contact<\/h2>\n\n\n\n

          Pour toute question relative \u00e0 cette politique de confidentialit\u00e9 ou \u00e0 vos donn\u00e9es personnelles, vous pouvez nous \u00e9crire \u00e0 : elabbaouianass281@gmail.com<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Politique de confidentialit\u00e9 1. Responsable du traitement des donn\u00e9es Le site www.orange-vtc-elza.fr est \u00e9dit\u00e9 par Elza VTC, dont les coordonn\u00e9es […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de confidentialit\u00e9 - Elza VTC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.orange-vtc-elza.fr\/?page_id=3\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Elza VTC\" \/>\n<meta property=\"og:description\" content=\"Politique de confidentialit\u00e9 1. 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